Frequently Asked Questions

Written by Amaris Arts on . Posted in Vocal training

Frequently Asked Questions

 

 

Booking

 

Q. How do I book for courses, workshops or for 1-2-1 tuition?

 

A.  Currently we have not got any courses or workshops scheduled to be held at our own venue. Please email to register your interest in being kept informed or to enquire about hosting a singing course at your workplace/church/community centre or amongst friends etc

 

For 1-to-1 or group lessons at our venue or yours, please contact us for possible dates and times that would work for you and us. Please see terms and conditions on the 1-to-1 lesson page.

 

 

Pricing

 

Q. How much are 1-to-1 lessons?

 

A.  1-2-1 lessons are £35/hr until 31st August 2014 and there are multi-lesson deals which will save you up to £60. 

 

 

Children

 

Q. Do you teach children

 

A. Yes, but there are restrictions. All children and young people up to 18 must be accompanied by a responsible adult on the premises or have the personal consent of the tutor otherwise. No children younger than 8.

 

 

Accessibility

 

Sorry. Our office/teaching space is not wheelchair accessible.

 

 

 

Terms and conditions

 

Non-transferable

Paid for bookings, reservations and passes are non-transferable, they are for the named person only.

 

Young people

Participating 8-17year old young people are allowed as long as they have an adult whom is responsible for them on the premises. Non-participating young people are not allowed to attend activities.  

 

Entry refusal

Amaris Arts reserves the right to refuse entry or to request that a participant leaves if they are deemed a danger to others or is causing a notable disruption.

 

Accessibility

We regret that accessibility is limited due to stairs up to the venue.

 

Health problems

It is the participants responsibility to ensure that the session facilitator knows about any health problems.

 

Unable to make all weeks of a course

On the first day of the course there will be a form for you to make known any weeks that you will not be able to attend the course, you will be permitted to attend the same session at another time when you are able, either during a future course or Workshop Day etc.

 

Cancellations by you for Workshops and Soul Choir

You may cancel up to 24hrs before the session to receive a refund. There after, no money will be refunded.

 

Cancellations by you for 1-2-1 tuition

You may cancel up to 48hrs before the 1-2-1 tuition to receive a refund. There after, no money will be refunded.

 

Cancellations by Amaris Arts for Workshops and Workshop days

If Amaris Arts cancels the activity up to 24hrs before, you will be notified and receive a refund if you have already paid. If, in an emergency, Amaris Arts cancels within 24hrs of the activity, you will be notified, refunded and given a free single session pass for a Workshop.

 

Cancellations by Amaris Arts for 1-2-1 tuition

For participants whom have paid online, if Amaris Arts cancels the lesson up to 24hrs before, you will be notified and receive a refund. If, in an emergency, Amaris Arts cancels within 24hrs of the activity, you will be notified, refunded and given a voucher for a half price 1-2-1 tuition session.

 

Cancellations by Amaris Arts for Course sessions

Everything possible would always be done to ensure that the course continues no matter what but if there is no option other than for Amaris Arts to cancel, you will be notified, a replacement session will be arranged along with the option to attend the same session(s) of the course(s) another time as is convenient for you. 

 

Severe London weather warnings

In the event of severe weather warnings where travel is to be avoided unless absolutely necessary, sessions and lessons will be automatically cancelled and replacement sessions arranged. If this is not possible, monies will be refunded. In such cases, please do some practicing at home and maybe email or Facebook and let us know what you practiced. :-)

 

Lost stolen items

Amaris Arts holds no responsibility for any items lost on the premises. Please ensure that you keep your belongings with you at all times.

 

Items not allowed

No alcohol, tobacco or any dangerous items (including lighters or sharp implements) are allowed on the premises. We would ask that if you do have anything on you of this nature that it be left at the registration desk, where you may collect it afterwards. Any medications you may have must be kept on your person or in your bag at all times. 

 

Amaris Arts golden rule

Help create a beautiful atmosphere for all to enjoy!

 

Amaris Arts Aims

We hope that the session will be Practical. Inspiring. Encouraging. Thought-provoking. Informative.

 

It is of course up to you, but we feel that it would be to your advantage if you choose to make the best use of the session and step out! :-)